Privacy Policy
Last updated: January 10, 2026
HomeownerAI ("we," "our," or "us") is owned and operated by Dib AI Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homeownerai.com (the "Site").
Quick Summary
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Email address — when you subscribe to our newsletter or download resources
- Contact information — when you reach out via our contact form
- Feedback and correspondence — when you communicate with us
Information Collected Automatically
When you visit the Site, we may automatically collect certain information, including:
- Device information — browser type, operating system, device type
- Usage data — pages visited, time spent, referring URLs
- IP address — used to approximate geographic location
How We Use Your Information
We use the information we collect to:
- Send you newsletters and educational content you've requested
- Respond to your inquiries and provide support
- Analyze Site usage to improve our content and user experience
- Send occasional updates about our products and services
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may collect information:
Analytics
We use analytics services to understand how visitors use our Site. These services may collect information about your browsing behavior, including pages visited, time on site, referring URLs, and device information. We use privacy-focused analytics that don't track you across other websites.
Email Services
When you subscribe to our newsletter or download resources, your email address is processed by Web3Forms and stored by our email service provider. We use this information only to:
- Send you the resources you've requested
- Send occasional newsletters and educational content (if you've subscribed)
- Provide updates about HomeownerAI or Dib (you can unsubscribe anytime)
We will never sell your email address or share it with third parties for their marketing purposes.
Form Processing
Contact form submissions and resource download requests are processed by Web3Forms, which may temporarily store your submission data according to their privacy policy. We do not control Web3Forms' data practices.
Hosting and Infrastructure
Our Site is hosted on third-party infrastructure providers. These providers may have access to server logs containing IP addresses, access times, and pages visited.
Cookies and Tracking Technologies
What Cookies We Use
We use minimal cookies and similar tracking technologies. Cookies are small text files stored on your device that help us provide and improve the Site.
Types of Cookies
- Essential cookies — Required for the Site to function properly
- Analytics cookies — Help us understand how visitors use the Site (privacy-focused)
- Preference cookies — Remember your settings and preferences
We do not use: Advertising cookies, cross-site tracking, or third-party advertising networks.
Managing Cookies
You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of the Site may not function properly. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block all third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Refer to your browser's help documentation for more information on managing cookies.
Data Sharing
We do not sell your personal information. We may share information only:
- With service providers who assist in operating the Site
- To comply with legal obligations or protect our rights
- In connection with a business transfer or acquisition
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.
Your Privacy Rights
General Rights
Depending on your location, you may have rights to:
- Access — Request a copy of the personal information we hold about you
- Correction — Request correction of inaccurate or incomplete information
- Deletion — Request deletion of your information (subject to legal obligations)
- Portability — Receive your data in a structured, machine-readable format
- Opt-out — Unsubscribe from marketing communications at any time
- Withdraw consent — Where processing is based on consent, withdraw it at any time
- Object — Object to processing of your information in certain circumstances
- Restrict processing — Request that we limit how we use your information
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, disclose, and sell
- Right to delete personal information we have collected
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, contact us at privacy@dib.io. We will respond within 45 days.
European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those listed above. Our legal basis for processing your information includes:
- Consent — When you provide your email for newsletters or resources
- Legitimate interests — To operate the Site, analyze usage, and improve content
- Legal obligations — To comply with applicable laws
You also have the right to lodge a complaint with your local data protection authority.
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@dib.io with:
- Your name and email address
- The specific right you wish to exercise
- Any details needed to locate your information
We may need to verify your identity before fulfilling your request.
Children's Privacy (COPPA Compliance)
The Site is not intended for, nor directed to, children under 13 years of age. We do not knowingly collect, use, or disclose personal information from children under 13.
If you are a parent or guardian and believe your child under 13 has provided personal information to us, please contact us immediately at privacy@dib.io. We will take steps to delete such information from our systems.
If you are under 13, please do not use this Site or provide any information to us.
Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because there is no common understanding of how to interpret DNT signals, we do not currently respond to DNT browser signals.
However, we use minimal tracking as described in this policy and do not use cross-site tracking or behavioral advertising.
International Data Transfers
Dib AI Inc. is based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
These countries may have data protection laws that differ from those of your country. By using the Site, you consent to the transfer of your information to countries outside your country of residence, including the United States.
For EEA residents, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission for such transfers.
Email Marketing Communications
If you provide your email address to us, we may send you:
- The specific resources you requested (e.g., downloadable guides)
- Educational content and tips about home management
- Updates about new content on HomeownerAI
- Information about Dib and our other products
Unsubscribing
Every marketing email includes an unsubscribe link. You can opt out at any time by:
- Clicking the unsubscribe link in any email
- Emailing us at privacy@dib.io with your request
Note: Even if you unsubscribe from marketing emails, we may still send you transactional emails related to your requests (e.g., delivering a resource you asked for).
Security
We implement reasonable technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of data in transit using HTTPS/SSL
- Regular security assessments
- Limited access to personal information
- Secure hosting infrastructure
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee absolute security.
You are responsible for: Maintaining the confidentiality of any passwords or account credentials, and for all activities that occur under your account.
Links to Other Sites
The Site may contain links to third-party websites, including dib.io (our home management app). This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities as required by law. Notification will be provided via email (if we have your email address) and/or a prominent notice on the Site.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Post the new policy on this page
- For material changes, notify you via email (if we have your email address) or a prominent notice on the Site
We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Dib AI Inc.
Email: privacy@dib.io
Website: dib.io